A number of wheelchair and companion seats are available. In addition, there are a number of transfer seats available. If you are in need of special seating, please notify the box office when making your purchase.

A limited number of infrared assisted listening devices are available from the audience services kiosk in the lobby on a first-come, first-served basis. You will be asked to leave a form of identification as a deposit when you pick up the device.

The Playhouse believes that theatre should be a part of every young person's life. However, not all productions are appropriate for all ages. Please use your own discretion when bringing younger audience members to the theatre. The box office is happy to answer any questions you may have about age appropriateness. Regardless of age, all patrons must be ticketed; there is no lap seating. It is the Playhouse's policy that children under 4 are not permitted at any performances.

Parking is available free to patrons of the Playhouse. Parking is at your own risk, and the Playhouse will not be held liable for damage or theft to your vehicle or its contents. As parking is limited, please arrive early and carpool when possible.

All performances start promptly at the time listed on your ticket. Patrons arriving late to the performance will be seated by the House Manager at the discretion of the Playhouse. Latecomers may be seated in locations other than those with which they are ticketed.

For the enjoyment of all patrons, please silence all cell phones, pagers and electronic devices while in the theatre. If you use your phone at intermission, please remember to silence it for the remainder of the performance. The use of cell phones in the theatre is prohibited. Patrons using cell phones during a performance may be asked to leave the theatre.

Smoking is prohibited everywhere in the theatre, lobbies, porches and stairways. Please dispose of extinguished cigarettes in appropriate receptacles.

The use of photographic or recording devices is strictly prohibited.

If you need to provide babysitters or others an emergency contact during a performance, please give them the box office number (203.227.4177) and the location of your seats.

Ladies rooms are located on both the orchestra and mezzanine levels of the theatre, just to the side of the grand staircase. The men's room is located at the top of the grand staircase on the mezzanine level. There is an elevator located at the lower level of the orchestra lobby which may be used to reach the mezzanine level. All restrooms are ADA compliant. Water fountains are located outside the restrooms on both levels of the theatre.

A variety of food and beverages are available for purchase at our concessions areas at the renovated Playhouse. There is a concession stand in the orchestra level of the lobby and, in the summer only, one in the gazebo in the garden. All sales are cash only. Please be aware that food or drink are not permitted inside the theatre, with the exception of bottled water.

If you have lost or found an item, please see the box office. The Playhouse is not responsible for loss or theft of personal belongings.